Frequently Asked Questions

Everything you need to know about your Amazfit experience.

Are Amazfit smartwatches compatible with both Android and iOS?

Yes, all Amazfit smartwatches are compatible with Android 7.0 and above, as well as iOS 12.0 and above, using the Zepp App available on the Play Store and App Store.

What is the standard delivery timeline for orders within India?

We typically process orders within 24 hours. Depending on your location, delivery usually takes 3 to 5 business days across India.

Does my Amazfit product come with a warranty?

Yes, all Amazfit smartwatches and accessories purchased from our official store come with a 1-year limited manufacturer warranty covering manufacturing defects.

What is your return and replacement policy?

We offer a 7-day replacement policy for products that arrive damaged or have technical defects. Please ensure the original packaging and accessories are intact to process your request.

Are Amazfit smartwatches water-resistant?

Most Amazfit smartwatches feature a water-resistance rating of 5 ATM or 10 ATM, making them suitable for swimming and showering. Please check the specific product page for individual model ratings.

What payment methods do you accept?

We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.